Testimonials

Michael Fletcher, Managing Director

“For national distribution you need a carrier of substance, but the big carriers just treat you like an annoyance. EFM gives us a level of service that says; we matter.

If there’s an issue they tell us; then tell us how they’re going to fix it and when.

It’s more than good communication, it’s respect for us as a client.”

Dave Wilson, Warehouse Manager

“Our clients have tight delivery windows and no sense of humour if we miss them.

EFM’s appreciation of these time issues makes them a real ally for us in our market.

The key for us is their flexibility and the fact we have one port of call for all our freight needs.

We’ve never had that before and it’s something that I won’t step away from in a hurry.”

Raith Corless, General Manager

“I was surprised when EFM came back with their proposal how much they had saved us.

Although we’d been using a major national carrier, we didn’t rate highly enough to receive their best pricing.

EFM clearly has better buying power and it shows in the excellent rates they give us - and it comes with top service.”

Alan Firmin, Warehouse Manager

“We’d always been a multi-supplier transport client for reasons of flexibility, economy and effectiveness but suffered the overload of administrative duplication.

With EFM we still have the benefits but with a single point of contact for operations, accounts and customer service... and it’s very good service”

Brett Anderson, Customer Service Manager

“We manufacture a quality product at a competitive price but, without effective distribution, we’re an easy target for our competition.

EFM manages our national distribution in a way that helps maintain our market-leading position. Also, their definition of ‘personal service’ is one that more suppliers should read ”